Home delivery on used cars
Our home delivery service brings your next car directly to your door, and prices start from just £99.
We offer home delivery to the majority of households in Great Britain on all cars.
Please be advised home delivery slots are subject to availability and our terms and conditions.
How does home delivery work?
Buying your car
Whether it is buying online or in-store, and your address is eligible, you will be provided with the option for home delivery. Our Personal Advisors will discuss the cost if you are buying in-store, whereas it will be displayed on-screen if you are online.
Choosing a slot
If you are buying in-store, one of our Personal Advisors will help find the ideal delivery day slot for you. If you are buying online, then you will be able to choose an available slot by using our calendar tool, which will then be picked up by our store.
On delivery day, you will be required to provide identification and proof of purchase before the vehicle can be handed over. The V5C for your vehicle will be completed online, and your delivery driver will take away your current vehicle if you are part exchanging it.
Once confirmed, you will have 14 days to decide whether you still like the vehicle thanks to our money-back guarantee, and whether you want to keep it or not.
How much does home delivery cost?
Prices for home delivery start from £99, and increase in bands based on the distance between your home address and the store.
Please ask one of our associates in-store for a quote to have your vehicle home delivered.
Alternatively, if you are buying online, then you will be provided with an option for home delivery, which will display the cost once you have entered your address.
Can I part exchange my car during a home delivery?
With home delivery, you'll still have the option to part exchange your current car.
The store you're buying your vehicle from will make the necessary arrangements before the delivery date, and the driver on the day will finalise the part exchange with you after handing over the keys to your newly purchased car.
Why choose CarStore?
14 Day Money Back Guarantee
If you decide the car you've bought isn't right for you, then you can return it and get your money back within the first 14 days.
All of our vehicles are given a comprehensive health check by one of our technicians to ensure they're in the best possible condition.
You can buy a car and arrange finance from the comfort of your own home.
We offer a range of flexible finance packages that are tailored to your requirements and budget.
Frequently Asked Questions
This depends on where you live in relation to the store the car you've purchased is coming from. If you're local, then one of our Personal Advisors will drive your car to you, and get picked up by another Advisor.
If you live further afield, then your car will be delivered on a dedicated flatbed trailer, ensuring the mileage it covers is kept to a minimum. The delivery drivers then make their own way home through a pre-planned route.
Home delivery is available on every used car we have for sale, subject to your address being eligible.
We deliver to the majority of the United Kingdom, which is covered in more detail above. However, there are exceptions due to access and distance from our store network, which include:
- Republic of Ireland and Northern Ireland
- Scottish Highlands
If you aren't sure if your address would be eligible for our home delivery service, then please contact your nearest CarStore Centre, who will be able to advise.
As with any vehicle purchase, completing the transaction using finance adds extra steps to the buying process. However, once the purchase has been completed online or in-store, it doesn't have an impact on the home delivery journey.
Your newly purchased vehicle doesn't have to be delivered to your home if you don't want it to be. You can test drive and purchase the vehicle from one of our stores if you prefer, or if you're buying online, we offer a convenient Click and Collect option.
We operate a 14-day money-back guarantee on all vehicles that we sell, so that you have plenty of time to decide if you like the vehicle. However, there are some caveats, such as a mileage restriction and the car's condition when it's returned to us, which you can learn more about by talking to one of our CarStore Centres.
Terms and Conditions
1 DELIVERY AND COLLECTION
1.1 Delivery of the Vehicle shall be deemed to have been made when the Company supplies to the Customer the Vehicle and the Vehicle invoice;
1.2 Delivery shall be made at a time and date agreed between the Company and the Customer within Dealership opening hours and specified in the Order Confirmation. Any dates quoted for delivery and collection for the Goods are approximate only and the company shall not be liable for any delay in Delivery of the Goods. Times for Delivery and Collection shall not be of the essence unless previously agreed by the Company in writing. The Goods may be delivered by the Company in advance of the quoted delivery date.
1.3 If the Company fails to deliver the Goods for any reason other than any cause beyond the Company’s reasonable control or the Customer’s fault, the Company shall not be liable to the Customer, beyond reimbursement of the Purchase Price paid by the Customer as set out on the Vehicle invoice.
1.4 If the Customer fails to take Delivery of the Goods or fails to give the Company adequate delivery instructions at the time stated for Delivery (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of the Company’s fault) then, without prejudice to any other right or remedy available to the Company, the Company may:
1.4.1 store the Goods until actual Delivery and charge the Customer for the reasonable costs (including insurance) of storage; or
1.4.2 terminate the contract