Last updated: 5th January 2021
From 6th January, all of our stores are open for click & collect and home delivery services, however, our showrooms and forecourts are closed. Aftersales departments remain fully operational.
Our FAQ section below will help address any questions you may have around the services we are able to offer.
Frequently Asked Questions
Yes, our stores are open in line with government guidance with appropriate social distancing and safety measures in place. Details can be found at the top of this page.
If your vehicle requires a service or MOT, then you'll need to pre-book using our online booking system. Alternatively, you can call your preferred Car Store retailer to arrange an appointment.
You'll also need to book an appointment to arrange a Click and Collect sale or home delivery, but one of our team will help book you in once you've found the car you want.
Our opening hours are:
Mon-Sat: 10:00 - 19:00
Sunday: 11:00 - 17:00
Service & Parts
Mon-Fri: 08:30 - 17:30
Yes, all dealerships are offering virtual test drives. Start your search here.
Yes, but we’ve made some changes to keep everyone safe. Once you’ve received a valuation and proceeded to book an appointment, our team will be touch to ask some further questions about the car. We’ll also need some photos and electronic copies of documentation from you to confirm the valuation amount ahead of your arrival. At your drop off appointment an Associate will meet you, socially distanced outside the store and provided everything is as described, the money can be in your account the next working day.
If you're entering one of our showrooms, then you'll need to wear a mask in line with government guidance.
Yes, every vehicle that comes into our care is comprehensively sanitised using an isopropyl alcohol-based sanitiser.