Cookie policy

Car Store recommend that you accept cookies for the following reasons;

  • They enable us to customise elements of our websites for you to provide you with relevant content and offers based on your previous browsing history.
  • We are able to recognise how many users are accessing our website so that we can ensure we have enough capacity and that our pages load within an acceptable time for visitors.
  • It helps us to identify errors with the website and resolve them effectively.
  • They allow us to collect statistical, anonymous information about how our visitors browse our site so that we can improve customer experience.
  • It informs us which sections of our site are the most popular and how we can improve those that do not perform well.

We use cookies to enhance the experience for visitors to our website. Cookies are small files which help us to track and identify visitor preferences which enable us to deliver relevant content and help visitors navigate the website.

The cookies that we use do not store any confidential information about you. You may wish to disable these cookies however disabling these cookies may prevent you from using certain parts of carstore.com website efficiently. The following are the third-party cookies we use on carstore.com

 

Cookie name

Description/Purpose

Cookie category/type of use

Expiry date

Google analytics

- _ga

- _gid

- _gat

This cookie enables Car Store to distinguish users

- Distinguish users

- Distinguish users

- Throttle request rate

Tracking / Marketing

- 2 years

- 24 hours

- 1 minute

Adwords conversion tracking

_gac_<property-id>

This cookie enables Car Storeto discover what happens after a vistior clicks on one of our ads.

Marketing

Adwords Remarketing

_gac_<property-id>

This cookie uses tags to serve ads based on a visitor’s past visits to the Car Storewebsite.

Marketing

Facebook cookie

This cookie makes it possible to send data to Facebook. Further information on the use of cookies and how they can be handled is available on the Facebook website.

https://developers.facebook.com/docs/facebook-pixel

Marketing

Session

These cookies record the time and date a specific page was viewed online. It can also supply various details relating to the user such as IP address, referring sites and browser information.

Marketing

Session

DoubleClick Cookie

_dc_gtm

Used to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.

Marketing

Google tag manager

_gtm

Google Tag Manager (GTM), which means that GA was not integrated directly but injected via GTM

Marketing

Hotjar

- _hjClosedSurveyInvites

- _hjDonePolls

- _hjMinimizedPolls

- _hjDoneTestersWidgets

- _hjMinimizedTestersWidgets

- _hjIncludedInSample

This cookie enables Car Store to distinguish users who:

- This cookie is set once a visitor interacts with a Survey invitation modal popup.

- This cookie is set once a visitor completes a poll using the Feedback Poll widget.

- This cookie is set once a visitor minimizes a Feedback Poll widget.

- This cookie is set once a visitor submits their information in the Recruit User Testers widget.

- This cookie is set once a visitor minimizes a Recruit User Testers widget.

- This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Tracking

 

- 1 year

- 1 year

- 1 year

- 1 year

- 1 year

- 1 year

ASP.Net_SessionID

This is used by the by the servers to identify an individual web session on the site and keep them unique.

Necessary

Session

Campaign

Stores the details of the marketing campaign that resulted in the website visit i.e. what advert or link was used to trigger the visit

Marketing

Session

DefaultSettings

Stores a visitor’s search preferences such as sort order

Functional

Finance

Stores a visitor’s preferences if using vehicle search for finance quotes. This prevents a user from having to persistently enter the same details

Functional

LastClickedID

Stores the detail of which vehicle was clicked to allow the user to be taken back to the correct place if they choose to ‘go back’ in the browser

Functional

Latitude

Used to identify location, if geo-location is enabled in the browser

Functional

Longitude

Used to identify location, if geo-location is enabled in the browser

Functional

Privacy

Stores whether the user has accepted the cookie policy

Functional

Page

Stores the page number the user has viewed within a list of vehicle results

Functional

PostcodeExists

Stores whether the user as entered their postcode – this allows the website to determine whether to enable certain functionality that requires a postcode

Functional

TileView

Stores a user’s preference if using the vehicle search and determines what type of view to use when presenting vehicle details.

Functional

UsersPostcode

Stores a user’s postcode. This enables certain functionality such as finding nearest dealer or vehicles.

Functional

VehicleFilters

This cookie stores details of filters used within a vehicle search and allows the search filters to be maintained as a user pages through the results.

Functional

__RequestVerificationToken

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.

Session

 

 

SC_ANALYTICS_GLOBAL_COOKIE

This cookie is used for web analytics to identify repeat visits by unique users.

Expiration 10 years

 

 

ASP.NET_SessionId

General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. This cookie maintains an anonymised user session by the server.

Session

 

 

scExperienceAnalytics_FromDate

 

Session

 

 

__CSRFCOOKIE

 

Session

 

 

utcOffset

 

Session

 

 

cookiePopUpSeen

Used to signal that visitor has already seen cookie notification within the current session

 

Session - Expiration 1 year

 

 

cookie-marketing-and-statistics

Stores whether the user has accepted the cookie policy marketing and statistic cookies

 

Expiration 1 year

 

 

cookie-neccessary-and-functional

Stores whether the user has accepted the cookie policy necessary and functional cookies

 

Expiration1 year

 

 

userPostcode

Stores users postcode input

 

Expiration 3 months

 

 

Filters

Stores users vehicle filter selection

 

Session

 

 

__valuation

 

Stores the part-exchange, vehicle valuation.

 

Expiration 7 days

 

 

Campaign

Stores the details of the marketing campaign that resulted in the website visit i.e. what advert or link was used to trigger the visit

 

Session

 

 

 

How to disable cookies

You may wish to disable these cookies however disabling these cookies may prevent you from using certain parts of carstore.com website efficiently. However, if you wish to learn more about the cookie settings for your browser, please select the links below:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
  • iOS

To learn more on how Google & Facebook cookies work on websites, please visit: