car store help

Help and advice

Need a hand? We've parked all of our useful hints, tips, guides and more here.

Help topics

Find out how to buy a car anytime, anywhere at carstore.com

Got a car to sell? Learn how to get an instant valuation at carstore.com

Paying for your car monthly has never been easier. Get started here.

Learn how to test drive any car available on carstore.com at any store near you.

Seriously, we're the cheapest. Get the details of our price promise here.

All of our cars come with 3 months free AA warranty.

Something gone wrong? Here's how to let us know so we can make it right.

Customer services

Fancy a chat? Find all of the places you can reach us.

Quick answers

When I sell my car to you, will you collect it?
Can I pay monthly for any car on carstore.com?
Can I test drive a car I've seen on carstore.com?
How do I activate my 12-months AA Breakdown Cover?
How long is my car valuation valid for?
How long does it take to transfer a car to a store near me?
How far can I drive my car and still be eligible for the money back guarantee?
What is a "V5C"?
What is paint and fabric protection?
I applied for finance but was rejected, what happens next?
Will you buy any car?
How long does it take to get paid when I sell my car to you?

How can I get more for my car when I sell it?

01 Nov 2018

Looking to get the most out of selling your car? Here are our top tips for the best price when you sell.
Read more
Hire Purchase and Personal Contract Purchase

01 Nov 2018

Learn about the differences between HP and PCP to see which one is right for you.
Read more

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