Help topics
Buy
Find out how to buy a car anytime, anywhere at carstore.com
Transfers
Learn how to test drive any car available on carstore.com at any store near you.
Find out how
Price Promise
Seriously, we're the cheapest. Get the details of our price promise here.
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Complaints
Something gone wrong? Here's how to let us know so we can make it right.
Customer services
Quick answers
- When I sell my car to you, will you collect it?
- Can I pay monthly for any car on carstore.com?
- Can I test drive a car I've seen on carstore.com?
- How do I activate my 12-months AA Breakdown Cover?
- How long is my car valuation valid for?
- How long does it take to transfer a car to a store near me?
- How far can I drive my car and still be eligible for the money back guarantee?
- What is a "V5C"?
- What is paint and fabric protection?
- I applied for finance but was rejected, what happens next?
- Will you buy any car?
- How long does it take to get paid when I sell my car to you?
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Where can I sell my car?
13 Nov 2018
Sell it privately, or sell it to a business. Get advice on which route is best for you.
Read more -
Hire Purchase and Personal Contract Purchase
01 Nov 2018
Learn about the differences between HP and PCP to see which one is right for you.
Read more -
Used car finance glossary
01 Nov 2018
Get to grips with common finance words and phrases with our handy glossary.
Read more
