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Help and advice

Need a hand? We've parked all of our useful hints, tips, guides and more here.

Help topics

Find out how to buy a car anytime, anywhere at carstore.com

Got a car to sell? Learn how to get an instant valuation at carstore.com

Paying for your car monthly has never been easier. Get started here.

Buy online or over the phone and we'll deliver to your door.

Seriously, we're the cheapest. Get the details of our price promise here.

All of our cars come with 3 months free guarantee.

Something gone wrong? Here's how to let us know so we can make it right.

Customer services

Fancy a chat? Find all of the places you can reach us.

Quick answers

When I sell my car to you, will you collect it?
Can I pay monthly for any car on carstore.com?
Can I test drive a car I've seen on carstore.com?
How do I activate my 12-months AA Breakdown Cover?
How long is my car valuation valid for?
What is a "V5C"?
I applied for finance but was rejected, what happens next?
Will you buy any car?
How long does it take to get paid when I sell my car to you?

What is Hire Purchase?

01 Nov 2018

Hire Purchase (HP) is a great option if you don't fancy annual mileage limits.
Read more
What is car finance and how does it work?

01 Nov 2018

Learn how car finance works and what happens once you apply
Read more

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